Introduction

Welcome to Pragatix ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Software as a Service (SaaS) or on-premises deployment solutions. By using BusinessGPT, you agree to the terms outlined in this policy.

Information We Collect

a. Personal Information

• User information: Name, email address, and username for account access via Single Sign On (SSO).

b. Corporate Data
As the nature of Private AI module is to analyze you company data, it has access to any data you connect which includes

• Uploaded Documents: Files and documents you upload to Pragatix.
• Integrated Services: Access to your Google Drive, Gmail, SharePoint, Confluence and other integrated services.
• Corporate Communications: Emails and other communications accessed through integrations.

The Private AI has all the content of the data you connect to be able to answer questions from your data.
For users who use only the AI Firewall, the only data stored is the data involved in the AI interaction which includes the prompt text, any files sent with the prompt text and the response. The Firewall collects all data of the AI services configured which includes ChatGPT, Copilot and Gemini.

c. Technical Data

• Usage Data: Information about how you interact with Pragatix, including IP addresses, browser type, operating system, and device information.
• Log Data: Server logs, error reports, and other diagnostic information.

How We Use Your Information

We utilize the collected data for the following purposes:

• Service Provision: To operate, maintain, and improve Pragatix services.
• Personalization: To tailor the chatbot experience based on your corporate data and user interactions.
• Integration Management: To facilitate connections with integrated services like Google Drive and Gmail.
• Security: To protect against unauthorized access, data breaches, and other security threats.
• Compliance: To comply with legal obligations and enforce our terms and policies.
• Communication: To send updates, notifications, and respond to inquiries.

Confidentiality

In connection with all AGAT products, the Receiving Party may be given or have access to certain confidential information of AGAT Software or third parties (collectively, �Confidential Information�). Confidential Information includes, but is not limited to, information regarding the organization, operations, programs, activities, policies, procedures, practices, financial condition, trade secrets, membership lists, and standards of AGAT Software, its members, or third parties. Confidential Information also includes unpublished or pre-release versions of AGAT Software standards, white papers, and other internal-use or limited circulation documents and information.
The Receiving Party agrees not to disclose or permit the disclosure of any Confidential Information without the prior written consent of AGAT Software. The Receiving Party further agrees to use Confidential Information solely for the purpose of using Pragatix services and not for any personal or third-party benefit.

Disclaimer

While AGAT uses reasonable efforts to include accurate and up-to-date information in this document, AGAT makes no warranties or representations as to its accuracy. AGAT assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document.

Limitation of Liability

AGAT and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided �as is� without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall AGAT and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if AGAT has been advised of the possibility of such damages.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• For Security and Privacy Concerns: sales@agatsoftware.com
• For Technical Support: support@agatsoftware.com
• For General Information: sales@agatsoftware.com
• For Questions and Comments about this Privacy Policy: support@agatsoftware.com